Questions and Issues
If you just have a general question then probably best to try and find me (NorthernMan54) on the homebridge Discord instance in the #homebridge-alexa channel.
If you have a bug with the service please raise an issue on github here
Your privacy is critically important to us. Homebridge Alexa has a few fundamental principles:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
If you have questions about deleting or correcting your personal data please contact our support team.
Like most website operators, Homebridge Alexa collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Homebridge Alexa also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. We only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors and users of this website choose to interact with this service in ways that require us to gather personally-identifying information. The amount and type of information that we gathers depends on the nature of the interaction. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain services provided by this website.
Homebridge Alexa may collect statistics about the behavior of visitors to its websites, and usage of its services. For instance, We may monitor the most popular service. We may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Homebridge Alexa only discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on this website's behalf or to provide services available on this website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using this website, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believes in good faith that disclosure is reasonably necessary to protect the property or rights of this website, third parties or the public at large. If you are a registered user of this website and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
- 2018-02-19 - Initial version
- 2022-02-19 - Revised version